Latest posts
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Kelly Collins New Hampshire | What Cross-Functional Collaboration Looks Like from the EA Chair
There’s a common misunderstanding about what a C-Suite Executive Assistant actually does. The job sounds like scheduling and communication management. In practice, it’s one of the most cross-functional roles in any organization. The EA chair sits at the intersection of every department, every initiative, and every relationship the executive has, and the person in that…
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Kelly Collins New Hampshire | Why Confidential Executive Support Is Harder Than It Sounds
Confidentiality in executive support looks straightforward in a job description. You handle sensitive information with discretion. You don’t discuss internal matters outside the appropriate channels. You treat private communications as private. Simple enough, on paper. In practice, the challenge is not the obvious moments. Most people can keep a secret they were explicitly told to…
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Kelly Collins New Hampshire | From Principal to Executive Assistant: The Skills That Actually Transfer
People hear “former school principal” and picture someone who knows how to run assemblies and manage lunch duty. Kelly Collins New Hampshire did both of those things. She also spent two decades managing budgets, personnel, facilities crises, legal compliance, board relationships, and the daily operational reality of keeping a large institution running while the people…
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Kelly Collins New Hampshire | What Emotional Intelligence Looks Like in Corporate Support
Emotional intelligence is one of those phrases that gets used so often it starts to lose meaning. But in the context of executive support, it describes something specific and operational. It’s the ability to read what a person needs, in the moment, without being told, and respond in a way that moves things forward rather…
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Kelly Collins New Hampshire | The Real Work Behind Managing a Senior Executive’s Calendar
A senior executive’s calendar is not a to-do list with time blocks. It’s a living operational document that reflects priorities, signals relationships, creates commitments, and tells the entire organization something about how the person at the top spends their time. Managing it badly has consequences that extend well beyond a missed meeting. Kelly Collins New…
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Kelly Collins New Hampshire | Why Former Educators Make Exceptional Executive Assistants
Most people assume the path to executive support runs through administrative roles, corporate internships, or office management. Kelly Collins New Hampshire took a different route. She spent two decades leading schools, managing buildings, navigating district politics, and supporting staff through the kinds of institutional pressures that don’t appear in any job description. Then she walked…
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Kelly Collins New Hampshire | What It Takes to Support a C-Suite Executive
There’s a specific kind of pressure that comes with supporting someone who makes decisions that affect hundreds of people. It’s not the pressure of a busy inbox. It’s the pressure of walking into a room at 7am knowing that if the briefing is wrong, or the flight fell through, or two board members are double-booked,…